Shipping

$6.99 FLAT RATE SHIPPING via USPS! on all US retail orders (excludes heavy orders over 16 oz requiring Priority Shipping & wholesale and international shipping)

SHIPPING TIMES

On in-stock items, you should receive your purchase within 3-5 business days after shipment has been made. Backordered items will be shipped as available. You will receive an email with shipping information upon shipment.

We ship via USPS, UPS and FedEx Ground. Please contact us if you need expedited shipping or have a special shipping request. Additional charges may apply.

Due to high level of demand and to the made-by-hand nature of our products, it usually takes us 2-4 weeks to restock an item once it is sold out.

Shipping Rates will be calculated upon checkout if more than 15 oz.

INTERNATIONAL SHIPPING -

Due to increased costs and customs collection, we are no longer able to ship internationally. We hope that changes in the future, but in the meantime, please visit our butibag store on Amazon to see if shipping to your country is available on that platform.

International orders may have customs duties due upon delivery and are the sole responsibility of the customer. Please check with your local customs office.

U.K. CUSTOMERS - please note as of 1 January 2021 we will no longer be able to ship to the U.K. due to the change in VAT law. Please see our store on Amazon to place an order. We apologize for this inconvenience but we are not set up to collect and remit VAT.

Can I ship my order to a different address?
Certainly. Simply enter the recipient's information in the shipping address information. If you'd like us to include a message on a gift card, please let us know when checking out.

Gift Wrapping

Depending on the size of the product/s ordered, we will be happy to tastefully gift wrap items for our retail customers. Extra charges may apply.